Service plans and budgets

Ranked as the third most livable city in the world by The Economist in 2022, Calgary has the second lowest cost of living of any major city in Canada, and we are proud to be an amazing place to make a living and to make a life.

Quick facts

100 corporate head office, most per capita of any Canadian city

700 startups, many in tech

Highest GDP per capita of major Canadian cities

Most rapid transit service per million residents of any major Canadian city

Third most diverse metropolitan area in Canada

Extremely high satisfaction with level and quality of services and programs

Over 5,600 parks and open spaces, including 100+ dog parks and 1,000 playgrounds

1,000 kilometres of pathways

Explore our 2023-2026 service plans and budgets

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Affordable Housing

Safe and affordable homes for lower-income Calgarians
Appeals & Tribunals

An impartial way to challenge City assessment, development, subdivision & more
Arts & Culture

Creating vibrant, unique and community based public art and cultural opportunities to enhance and engage you
Building Safety

Reviews and issues building permits, inspects projects under construction, and deals with site safety concerns
Business Licensing

Grants licenses and inspects business operations to ensure public safety and regulatory compliance
Bylaw Education & Compliance

Maintains standards in your community for safe, healthy and harmonious neighbourhoods
Calgary 9-1-1

Connects you with emergency services from your phone
Citizen Engagement & Insights

Safe, fair & accessible feedback & participation in our government
Citizen Information & Services

Public information & City service delivery support
City Auditor's Office

Providing independent and objective audit, advisory and investigative services
City Cemeteries

Burial options and perpetual care services. Mandated by the provincial Cemeteries Act
City Planning & Policy

Give land-use policies, guidelines and plans to inform and guide the development of Calgary from homes and businesses to communities and industry
Climate & Environment Management

Providing leadership, strategies, programs, and support to plan for and manage climate and environmental issues
Community Strategies

Planning and policies that support all Calgarians' social wellbeing
Corporate Governance

Building a resilient city and future-ready organization
Corporate Programs

Managing revenue sources such as franchise fees, general revenue, investment income and financial charges
Corporate Security

Keeping people, information and assets safe and secure
Council & Committee Support

Providing governance structures and processes
Data Analytics & Information Access

Providing reliable and accessible City data
Development Approvals

Reviews and approves all land development proposals to align with regulations, legislation, bylaws, and community fit
Economic Development & Tourism

Supporting a vibrant, diverse and resilient economy, building Calgary's global reputation and encouraging entrepreneurs. A Calgary Civic Partner
Emergency Management & Business Continuity

Handles preparation of and response to major emergencies, disasters, and City business disruptions
Executive Leadership

Providing organizational leadership and corporate oversight
Facility Management

Providing access to City facilities that are safe, accessible and service-oriented
Financial Support

Providing a disciplined and responsive fiscal framwork
Fire & Emergency Response

Responds to and addresses fires, medical emergencies, car accidents, hazardous spills and specialized rescues
Fire Inspection & Enforcement

Enhancing your safety by ensuring compliance to fire codes, minimizing fire risks and protecting lives, property and the environment
Fire Safety Education

Providing fire and life safety education and prevention to you, to create safer living in Calgary
Fleet Management

Providing reliable and efficient vehicles and equipment
Human Resources Support

Supporting The City of Calgary employee experience
Infrastructure & Engineering

Supporting infrastructure projects for public safety, regulatory compliance and investment optimization
Insurance & Claims

Monitoring the operational risks of The City
IT Solutions & Support

Managing the delivery of all technology solutions
Land Development & Sales

Development and sales of City-owned land
Legal Services

Providing legal advice to Council & Committees and all City departments
Library Services

Loaning books and other materials, while supporting learning, discussion, and community programs. A Calgary Civic Partner
Mayor & Council

Elected officials responsible for setting the vision for Calgary
Municipal Elections

Empowering you to cast a ballot for municipal candidates through a fair, transparent and balanced process
Neighbourhood Support

Fostering social inclusion, participation and a sense of belonging
Organizational Health, Safety & Wellness

Developing and implementing policies, standards, and programs to advance a culture of safety
Parking

Provides on- and off-street public parking and enforcement of Calgary's parking policies and bylaws
Parks & Open Spaces

Caring for Calgary's green spaces to ensure a green future for our city, and make your life better, every day
Pet Ownership & Licensing

Regulating and ensuring pet ownership while providing many animal-related service
Police Services

Crime prevention and education, law enforcement and criminal investigations to make Calgary a safer place to live
Procurement & Warehousing

Procurement, inventory and warehouse services
Property Assessment

Prepares property value assessments to distribute local taxes
Public Transit

Safe, effective, reliable and affordable public transport
Real Estate

Handles City real estate transactions for sustainable land management
Records Management, Access & Privacy

Provides the structure and tools to manage, protect, preserve and release records by The City
Recreation Opportunities

Providing you accessible places and affordable spaces to play, work out and relax
Sidewalks & Pathways

Plans, designs, builds and maintains sidewalks and pathways that help get you where you want to go
Social Programs

Delivering services in communities to support, protect and enrich Calgarians' lives
Specialized Transit

Safe, reliable and affordable transportation through specialized buses, vans, and taxis for differently abled Calgarians
Stormwater Management

Collection and management of rain and snow/ice melt, protecting you, your property and our environment
Strategic Marketing & Communications

Providing marketing and communications consulting, strategy and tactics that align with The City’s brand
Streets

Building and maintaining your network of Calgary streets to keep you safe with reliable roads throughout Calgary
Taxation

Ensures property taxes are correctly billed and collected
Taxi, Limousine & Vehicles-for-Hire

Regulates drivers, vehicles and companies to ensure you have a safe ride
Urban Forestry

Cares for, and grows your urban trees for improved quality of life and environmental benefits
Waste & Recycling

Collects and manages waste, landfills, recycling, and composting programs
Wastewater Collection & Treatment

Capture and treatment of Calgary's wastewater; protects public health, property, and the environment
Water Treatment & Supply

Treatment and delivery of your drinking water, ensuring public health and long-term sustainability of a precious resource

Caution | Mandatory Outdoor Water Restrictions

Service plans and budgets

Our service plans and budgets

Quick facts

Explore our 2023-2026 service plans and budgets

Affordable Housing

Appeals & Tribunals

Arts & Culture

Building Safety

Business Licensing

Bylaw Education & Compliance

Calgary 9-1-1

Citizen Engagement & Insights

Citizen Information & Services

City Auditor's Office

City Cemeteries

City Planning & Policy

Climate & Environment Management

Community Strategies

Corporate Governance

Corporate Programs

Corporate Security

Council & Committee Support

Data Analytics & Information Access

Development Approvals

Economic Development & Tourism

Emergency Management & Business Continuity

Executive Leadership

Facility Management

Financial Support

Fire & Emergency Response

Fire Inspection & Enforcement

Fire Safety Education

Fleet Management

Human Resources Support

Infrastructure & Engineering

Insurance & Claims

IT Solutions & Support

Land Development & Sales

Legal Services

Library Services

Mayor & Council

Municipal Elections

Neighbourhood Support

Organizational Health, Safety & Wellness

Parking

Parks & Open Spaces

Pet Ownership & Licensing

Police Services

Procurement & Warehousing

Property Assessment

Public Transit

Real Estate

Records Management, Access & Privacy

Recreation Opportunities

Sidewalks & Pathways

Social Programs

Specialized Transit

Stormwater Management

Strategic Marketing & Communications

Streets

Taxation

Taxi, Limousine & Vehicles-for-Hire

Urban Forestry

Waste & Recycling

Wastewater Collection & Treatment

Water Treatment & Supply