Contact Us - Animal Services Centre

Animal services centre

Location: 2201 Portland Street S.E. - Map​​

Phone: 311 within Calgary

403-268-CITY (2489) outside of Calgary

In response to COVID-19 we have made changes to the services we offer. The Animal Services Centre remains open at this time but we ask that you to do as much as possible online. Please review individual service pages for details on these changes.

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Hours of operation

Day Time

Monday - Friday

10:00 a.m. - 6:00 p.m.


10:00 a.m. - 4:00 p.m.



Statutory holidays

Closed on all statutory holidays

Please note: adoptable animals are not available for viewing in the hour before the Centre closes.

Animal Services Centre accessibility


  • One designated accessible parking space.
  • Accessible path of travel leads from parking lot to the entrance.


  • Front entrance is at ground level (no stairs).
  • Push plate/button opens door.


  • Barrier free stall washrooms

Help us reunite impounded pets with their owners in our Animal Services Facebook Group.