Depending on the permit type, permits are either applied online, email or by calling 311.

Consulting services are now available at the permit counter at 2808 Spiller Road S.E. (Monday to Friday, 8:30 a.m. - 4:30 p.m.). Please note: Permit requests/applications and permit payments cannot be accepted or processed at this location and must be done online, by email or by calling 311.

Looking for a specific employee or business group? Currently, The City of Calgary does not publish its phone directory on Please contact 311 for assistance. If you are outside of the city limits call 403-268-2489.

Residential Parking Zone permits are issued by the Calgary Parking, 403-537-7000.