Fair Entry - Programs and services for low income Calgarians

Fair Entry

Programs and services for low income Calgarians

Apply online

Our Fair Entry program lets you apply for multiple programs and services with one application. Your eligibility is based on your income.

What subsidy programs are included?

Calgary Transit-Low Income Youth and Adult Monthly Pass

As soon as you are approved through Fair Entry, Calgary Transit-Low Income Youth and Adult Monthly Pass can be purchased online or in-person at one of the listed locations.

Calgary Transit Low-Income Seniors Yearly Pass

As soon as you are approved through Fair Entry, Calgary Transit Low-Income Seniors Yearly Pass can be purchased online or in-person at one of the listed locations.

Thanks to funding from the Government of Alberta, from June 1, 2023 until March 31, 2024, seniors aged 65 or older are eligible to apply for a Low-Income Seniors Yearly Calgary Transit Pass based on individual income.

Recreation Fee Assistance

After you are approved through Fair Entry, to receive your Recreation Fee Assistance card please go to any of our Aquatic, Fitness or Leisure Centres

You can also use your Recreation Fee Assistance card for any City golf course. Here’s how to activate your golf smart card.

No Cost Spay/Neuter Program

The No Cost Spay/Neuter program has been reinstated following temporary suspension, beginning with cats. Prioritizing cats is an important step in managing the stray cat population. Dogs may be phased into the program later in 2023. If you have any questions please contact 311.

Seniors Services Home Maintenance

The Seniors Services Home Maintenance (SSHM) program provides home maintenance support to seniors (65 years and older) living in lower income households. SSHM has a range of service providers that deliver snow removal, grass cutting and light housekeeping services for its clients. Eligibility for the SSHM program requires additional screening before services are provided. Someone from the program will contact you within 30 business days.

Property Tax Assistance Program

After applying to the Property Tax Assistance Program, within six weeks you will receive a letter confirming your rebate and outlining how it will applied.

Calgary Parking Low-Income Market Permit

This program provides a reduced Market Parking Permit rate for low-income applicants who live in large multi-residential buildings (four stories or more in height or with more than 20 dwelling units) located in a Residential Parking Zone.

High-Speed Low-Cost Internet and other telecom services Program

The program will provide access to low-cost telecommunication services that are offered by Rogers Communications, which may include high-speed internet, TV bundles, or wireless services.

How do I prove my income?

Eligibility is based on your income.

The accepted proofs of income are:

  • Assured Income for Severely Handicapped benefits (AISH)
  • Alberta Works: Income subsidy/support
  • Alberta Works: Learners
  • Alberta Works: Alberta Health Benefit
  • Resettlement Assistance Program
  • Independent youth letter (a letter from school principal, guidance counsellor, or Child and Youth Support Program of Alberta Children’s Services)
  • Canada Revenue Agency: Notice of Assessment
    • The combined total income from line 15000 for all adult household members is required.
  • Letter from a Registered Social Worker (RSW)

More details about proving your income can be found in the:

Applying for Fair Entry

​​​​Apply online​​

Apply by mail, fax or drop-off

Complete and sign the Fair Entry application form or large print version and then submit by:

  • Mail: Fair Entry #8064
    P.O. Box 2100 Station M,
    Calgary, AB, T2P 2M5
  • Fax: 403-268-2596
  • Drop-off at one of our in-person locations (see details for applying in-person)

Apply in person

Wondering about the status of your application?

If you applied online, you can check the status of your application by logging back into your Fair Entry online application at Fair Entry Calgary. If you applied using another application method, call 311 and a representative from Fair Entry will call you back within 15 business days.

Municipal Building - 800 Macleod Trail S.E.

Located inside the building on the 3rd Floor (use escalators or east elevators)

Day Time

Mon. - Fri.

8:00 a.m. - 6:00 p.m.

Sat., Sun., holidays


If you have questions, need more information, or would like an application sent to you, please call 311.

Fair Entry is an initiative that demonstrates our commitment to the values of Transforming Government by focusing on citizens and ensuring that Calgarians are at the centre of its service delivery. This program facilitates enhanced access to programs and services for all Calgarians regardless of their income.​​​​​​​​​​​​​​​​​​​​

Village Square Branch Calgary Public Library – 2623 56 Street N.E.

Day Time

Mon. - Thu.

9:00 a.m. - 9:00 p.m.


9:00 a.m. - 6:00 p.m.


9:00 a.m. - 5:00 p.m.

Sun., holidays


Pick-up or drop-off your Fair Entry application at any of our Aquatic, Fitness and Leisure Centres